Southeast Regional FLEX Users Network
Meet the SERFUN Leadership Team
Dedicated to Supporting Public Safety Through Collaboration, Education, and Innovation.
The Southeast Regional Flex User Network (SERFUN) is led by a team of public safety professionals committed to strengthening relationships, expanding knowledge-sharing opportunities, and advancing the use of technology across the public safety community.
Our leadership team brings decades of combined experience in public safety operations, communications, records management, technology, emergency response, and organizational leadership. Together, they provide strategic direction for SERFUN while ensuring that the organization remains focused on serving the needs of its members and supporting the mission of improving public
safety through collaboration.
Executive Leadership
Questions? Contact us: info@serfun.org
Greg Davis - President
Provides strategic leadership and organizational direction for SERFUN while fostering regional partnerships and advancing the organization's mission.
president@serfun.org
Dennis Greene - Vice-President
Supports organizational growth, member engagement, and strategic initiatives throughout the Southeast region.
vicepresident@serfun.org
Jason Lima - Treasurer
Oversees financial management, budgeting, reporting, and long-term fiscal sustainability.
accounting@serfun.org
Melanie Smith - Secretary
Maintains organizational records, governance documentation, meeting records, and administrative operations.
secretary@serfun.org
Mike Sollie - Board Member
Supports governance, strategic planning, organizational growth, and member-focused initiatives.
Committee Leadership & Standing Committees
SERFUN’s committees play a critical role in supporting collaboration, professional development, and information sharing among public safety agencies throughout the Southeast. Each committee is led by dedicated professionals who share knowledge, identify best practices, and help shape the future of public safety technology and operations.
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Marsha Causey
Jail Committee Chair
Leads the Jail Committee by supporting discussions and initiatives related to detention operations, jail management systems, detention technologies, compliance considerations, and operational best practices. The committee serves as a collaborative forum for agencies to share experiences and improve correctional operations.
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Joshua Guerrero
IT & Technology Committee Chair
Provides technical leadership for public safety technology initiatives, including system administration, infrastructure planning, cybersecurity awareness, and emerging technologies. The committee focuses on helping agencies optimize technology, strengthen security, and prepare for future innovations.
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Nikki McGraw
Dispatch/GIS Committee Chair
Leads discussions surrounding emergency communications, dispatch operations, GIS technologies, CAD integrations, mapping solutions, and public safety communications systems. The committee promotes collaboration and the exchange of best practices that improve operational efficiency and situational awareness.
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Scarlett McGowin
Flex Law/Mobile Committee Chair
Leads the Flex Law/Mobile Committee in promoting the effective use of Flex Law and Mobile solutions within public safety agencies. The committee focuses on operational workflows, mobile application usage, field reporting, officer productivity, system integration, and system enhancements while helping agencies optimize mobile workflows and field access to information.
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Gabby Parish
Records Committee Chair
Provides leadership in records management by supporting workflow improvements, reporting processes, compliance requirements, data quality, and records system best practices. The committee works to enhance records management operations while promoting consistency and efficiency across member agencies.
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Teresa Tipton
IBR Committee Chair
Leads the Incident-Based Reporting (IBR) Committee by providing guidance on reporting standards, compliance requirements, reporting accuracy, data quality, and operational reporting processes. The committee assists agencies in maintaining accurate reporting practices while supporting statewide and federal reporting requirements.
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Lacey Wells
Social Media & Communications Committee Chair
Oversees SERFUN’s communications strategy by supporting member communications, public outreach, social media engagement, website content, event promotion, and organizational messaging. The committee works to strengthen communication with members while promoting SERFUN initiatives throughout the region.
socialmedia@serfun.org
Our Leadership Philosophy
The SERFUN leadership team believes that the strongest public safety
organizations are built through communication, collaboration, innovation, and
continuous learning.
We are committed to:
✓ Supporting public safety professionals throughout the Southeast
✓ Promoting education and professional development
✓ Encouraging the exchange of best practices
✓ Strengthening agency-to-agency relationships
✓ Supporting responsible technology adoption
✓ Building a stronger regional public safety community
Community. Network. Training.
Southeast Regional Flex User Network (SERFUN)
Connecting public safety professionals through collaboration, education, and
innovation.